![]() ![]() Your printer or application must send email from the same email address that you entered as logon credentials during email setup. Direct send and Microsoft 365 or Office 365 SMTP relay don't require a logon consider one of these options instead. SMTP AUTH client submission requires your printer to sign in to Microsoft 365 or Office 365. If your printer didn't require a password for the username/email address that you entered, then your printer is trying to send email without logging on to Microsoft 365 or Office 365. Sign in credentials of Microsoft 365 or Office 365 mailbox the printer uses I set up my printer for SMTP AUTH client submission, but it still can't send emailĬheck the settings that were entered directly into the printer: Printer setting
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